退换货的英语对话

买东西有的时候由于不合适,或者东西没那样好,就需要我们来退换货了,下面小编为大家整理的退换货的英语对话，希望对大家有用!

退换货的英语对话

A=Salesclerk(售货员)B=Kate(凯特)

Kate had just bought a handbag，but its stitches came off in a week. She took it back to the shop to ask for a refund.

凯特的手提包刚穿了一周就发现线头松了。她拿到店里要求赔偿。

A：Can I help you?

A：有什么需要帮忙的吗?

B：Yes，I have a complaint to make.

B：嗯，我要投诉。

A：What’s the problem?

A：有什么问题吗?

B：I bought this handbag in your store last week.What a famous brand is that!The stitches are coming off.Anyway，I’d like to ask for a refund for this handbag.

B：上周我在你们店里买了这只手提包。这是什么名牌啊!线头都松了!不管怎么说，我想要退货。

A：I’m sorry. They are not refundable.But we can exchange it for you，OK?

A：对不起，它们是不能退的。但我们可以给您换一个，行吗?

B：OK.

B：好吧。

A：Wait for a moment.I think we have another one……Here you go.

A：稍等一下。我想我们还有一个……这就是。

B：But this one is black.Mine is yellow.

B：但这个是黑色的。我的是黄色的。

A：Sorry，lady.This is the only one we’ve got now.How about we fix it up for you?

A：对不起，小姐。我们现在只剩这个了。我们帮您补一下怎么样?

B：That’s certainly good.When will it be ready?

B：那好啊。什么时候能补好?

A：It will be ready tomorrow.

A：明天就能补好。

B：That’s quick.

B：那挺快的。

A：Come along then and bring this receipt with you.And I am afraidwe’ve gonna have to charge you 50 for that.

A：那到时候来吧，把这张发票带上。恐怕这一次我们得收您50块钱。

B：What!You are supposed to do it for free.

B：什么!你们应该免费服务的!

A：I’m really sorry for that.

A：对此我十分抱歉。