产品售后投诉英语对话

现在购物越来越方便,无论是线上还是线下,人们总会遇到各种各样的售后问题,下面小编为大家整理的产品售后投诉英语对话，希望对大家有用!

产品售后投诉英语对话

A：Good morning, sir. Can I help you?

早上好，先生，我能帮什么忙吗?

B：Good morning. I bought this camera here a few months ago. It has ruined two tolls of film already.

早上好，好几个月前我买的这个照相机，已经毁坏了我两个胶卷。

A：I'm so sorry to hear that.

很遗憾听到这个。

B：I hope you will be able to fix it or refund my money.

希望给我修理一下或退钱。

A：Have you brought the sales slip?

您带着收货单了吗?

B：Yes, here it is.

带来了，给。

A：Sorry, sir. Your warranty was good for six months. It expired two weeks ago.

对不起，您的保修单是半年的，已经过期两个星期了。

B：Two weeks ago? What difference does two weeks make? I'm sure it was defective when I bought it.

两个星期，这有什么关系?我敢肯定买的时候就有问题了。

A：Eh... That could be possible. But no one can tell.

嗯……那倒可能，但是谁能证明呢。

B：What shall I do?

那我该怎么办呢?

A：Well, you can leave it here for repairing, but there will be a charge.

嗯，您可以把它放在这儿修理一下，但要收费。

B：A Charge? How could that be?

收费?那怎么可能呢?

A：You know that your warranty has run out. There is nothing I can do.

您知道您的保修期已经过了，我也没办法。

B：Can you make an exception in my case this time?

您能把这件事作为特例处理吗?

A：I'm terribly sorry, sir. We can't set a precedent. I hope you can understand.

先生，实在对不起。我们不能开这个先例，希望您能理解。