商品投诉对话英语

投诉是指：权益被侵害者本人对涉案组织侵犯其合法权益的违法犯罪事实，有权向有关国家机关主张自身权利。下面小编为大家整理的商品投诉对话英语，希望对大家有用!

商品投诉对话英语

Making a Claim

Green: There's something you could help me with.

Smith: Please go ahead.

Green: I ordered 10,000 pairs of lady's shoes, but I received the same amount of men's beyond expectation.

Smith: I'm sorry, sir. I was informed just now that someone in our company has made a mistake in filling your order. I apologize to your company on behalf of our company.

Green: Can you do anything about the goods mistakenly shipped?

Smith: We'll manage to send you the correct goods as quickly as possible.

Green: How long should we wait? I hope our clients can get them before the New Year's Day.

Smith: We'll try our best to ship the goods by the end of the month.

Green: How about the wrong goods?

Smith: If you could sell them at spot price at your end, so much the better.

Green: I'm afraid it's not an easy job because the design is not popular in China. But for the sake of friendship, we'll be glad to help you.

Smith: Your offer to help to sell the goods will be highly appreciated.

投诉

格林：有件事您得帮助我解决。

史密斯：请说。

格林：本来我订购的是10,000双女式皮鞋，但是没想到收到的却是相同数目的男式皮鞋。

史密斯：真是太抱歉了，先生。刚才得到通知，我们公司某人填错了你们的订货单。我愿代表我公司向贵公司道歉。

格林：运错的货物，您看怎么办?

史密斯：我们设法尽快把你方的订货运来。

格林：需要等多长时间?我希望我们的客户能在元旦前收到这批货。

史密斯：我方尽力在月底将这批货发出来。

格林：错发的货怎么办?

史密斯：如果你们能就地现价销掉，那是比较好的。

格林：恐怕这不是件轻而易举的工作。因为这种式样在中国不大受欢迎。不过如果你们可以削价，我们将乐于帮忙。

史密斯：贵方提供帮助销售这批货物，我们深表谢意。