产品投诉英语对话

产品是指能够供给市场，被人们使用和消费，并能满足人们某种需求的任何东西，包括有形的物品、无形的服务、组织、观念或它们的组合。下面小编为大家整理的产品投诉英语对话，希望对大家有用!

产品投诉英语对话

Mr. Ma: We have received the skincare, but found them outdated.

Mr. Green: We feel surprised. Have you brought the inspection certificate?

Mr. Ma: The inspection certificate will be sent by fax tomorrow.

Mr. Green: This is our inspection certificate, and there's nothing wrong inquality.

Mr. Ma: But how can you explain that 100 boxes are outdated?

Mr. Green: I thought that the problemwas caused by wrong packing.

Mr. Ma: Do you mean it is not the skincare but the packing that is outdated?

Mr. Green: That's right. We regret for the loss you have suffered and agree togive you 10%discount as compensation.

Mr. Ma: But we can't sell these skincare with outdated packing. What's more,the Customs will fine us for that.

马先生:我们收到贵方的护肤品，但是发现产品已经过期了。

格林先生:对此我很惊讶。你们带了商检证明吗?

马先生:商检证明明天就传真过来。

格林先生:这是我们的检验证明，没有任何质量问题。

马先生:那您如何解释100箱过期的护肤品呢?

格林先生:我想是由不当包装引起的。

马先生:您的意思是护肤品没有过期，而是包装过期了?

格林先生:是的。我们对你方遭受的损失深表歉意，同意给你们打9 折。

马先生:但我们不能出售包装过期的护肤品，海关会对我们罚款的。