退货(sales return)是指买方将不满意的商品退还给卖方的过程。下面小编为大家整理的商店退货英语情景对话,希望对大家有用!
商店退货英语情景对话
Have a Complaint to Make
A:Can I help you?
B:Yes,I have a complaint to make.Yesterday I bought a shirt here.But at home,I found there is a stain on it.I want to return it.
A:We re very sorry.Do you have the receipt?
B:Yes,here you are.
A:Would you wait for a moment while I get the refund for you?
投诉
甲:您有事情需要我帮忙吗?
乙:是的,我是来投诉的。昨天我在这儿买了一件衬衣,可回到家,我发现上面有污点,我要求退货。
甲:非常抱歉。你有发票吗?
乙:有,给你。
甲:请您等一下,我去给您拿退款。
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