售后服务能提高公司产品的信誉度与美誉度,扩大顾客群体的宽度与深度,发展忠诚顾客甚至是终生顾客,为公司营销工作的开展奠定扎实市场基础,增加公司在同行竞争中的优势地位。下面小编为大家整理的售后服务的英语对话,希望对大家有用!
售后服务的英语对话原文
After-sale Service
Cathy:Yes,may I help you?
Eric:We had a damaged shipment from you.
Cathy:We'll look into it right away for you. I Was the damage extensive?
Eric:I'd say about half of the shipment is unusable.
Cathy:We'll send a man right out to look at it.
Eric:Good,we'll be expecting him.
Cathy:How bad was the damage?
Eric:One packing case was crushed.
Cathy:Was all the material in that case destroyed?
Eric:We don't think we can use any of it at all.
Cathy:Did you note the damage on the bill of lading?
Eric:Yes,of course.
Cathy:We'll start a claim with the shipping company. And then wait and see what they say.
Eric:Just whose fault is this damage?
Cathy:The order was in good shape when it left out factory.
Eric:It certainly didn't arrive here that way.
Cathy:We'll make it right with you,of course.
Eric:It looks like we have problem with the shipment.
Cathy:What kind of problem?
Eric:We came up about two cases short.
Cathy:I see,we'll look for them on our end.
Eric:When will we hear something from him?
Cathy:Well,in just a day or two,I think.
Eric:We only hope we won't have this kind of problem again.
Cathy:That goes for us too.售后服务
售后服务的英语对话翻译
凯西:有什么事吗?
艾瑞克:你们送来的货有损坏。
凯西:我们会立刻调查清楚。坏得很多、很严重吗?
艾瑞克:我看大概有一半的货不能用了。
凯西:我们马上会派个人去查看。
艾瑞克:好,我们等着他。
凯西:损坏情况如何?
艾瑞克:有一个箱子全压坏了。
凯西:箱里的东西都毁了吗?
艾瑞克:我看都不能用了。
凯西:你把损坏情形注明在提货凭单上了吗?
艾瑞克:当然。
凯西:我们会向货运公司着手申请赔偿的。并且看看他们怎么说吧。
艾瑞克:这次的损坏究竟是谁的责任呢?
凯西:货离开工厂时都是完好无缺的啊。
艾瑞克:送到这儿时可不是那样!
凯西:真相如何,我们一定会让你知道。
艾瑞克:应该是货运公司造成的吧。
凯西:什么样的问题呢?
艾瑞克:我们发现大概少了两箱。
凯西:哦,我们这边会找找看。
艾瑞克:什么时候会有消息呢?
凯西:哦,我想就这一、两天吧。
艾瑞克:我们仅希望不会再有这样的事情发生。
凯西:我们也是这么希望。
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