售后与客户对话英语

售后服务，就是在商品出售以后所提供的各种服务活动。下面小编为大家整理的售后与客户对话英语，希望对大家有用!

售后与客户对话英语

David: Excuse me, sir. But may I have a word with the person who is in chargeof the Service Center?

Mr. Yang: I'm the very person you like to talk to. Anything I can do for you?

David: Oh, the thing goes like this. About five months ago, our firm bought 500sets of machine tools from your Selling Department. They workedperfectly up to one week ago. We hadn't any complaints about them. Butrecently they are found not to perform properly. I wonder whether youcan have them repaired?

Mr. Yang: Of course. I'll send several technicians to your factory to solve theproblem.

David: Thank you. Then how about repair fee?

Mr. Yang: That will be on your account, as your machines have already beenbeyond our period of guarantee-three months. But the charge couldbe preferential to you.

大卫:打扰了，先生，我想跟维修中心的负责人谈谈。

杨先生:我就是，有什么可以帮您的呢?

大卫:噢，事情是这样的。大约5个月前，我公司从你们的销售部购买了500 台机床，这些机床直到一周前运行一直正常。我们对此毫无怨言，但是最近，运行出了问题，我想问问你们能否修好它?

杨先生:当然。我们将会派技术人员去你厂里解决问题。

大卫:谢谢!那么修理费呢?

杨先生:由于机器已过了3 个月的保修期，因此费用得由你们支付，不过价钱可以优惠些。