客户投诉的英语对话

只要涉及到交易就会有客户,当然这接踵而来的就是投诉。下面小编为大家整理的客户投诉的英语对话，希望对大家有用!

客户投诉的英语对话

Making a claim

Green：There's something you could help me with.

Smith：Please go ahead.

Green：I ordered 10，000 pairs of lady's shoes, but I received the same amount of men's beyond expectation.

Smith：I'm awfully sorry, sir. I was informed just now that someone in our company has made a mistake in filling your order.I would apologize to your company on behalf of our company.

Green：Can you do anything about the goods mistakenly shipped?

Smith：We'll manage to send you the correct goods as quickly as possible.

Green：How long should we wait for?I hope our clients can get them before the New Year's Day.

Smith：We'll try our best to make sure that we ship the goods by the end of the month.

Green：How about the wrong goods?

Smith：If you could sell them at the spot price at your end, so much the better.

Green：I'm afraid it's not an easy job. Because the design is not popular in China.But for the sake of friendship, we'll glad to help you.

Smith：Your offering help to sell the goods will be highly appreciated.

投诉

格林：有件事您得帮助我解决。

史密斯：请说。

格林：本来我订购的是10，000双女式皮鞋，但是没想到收到的却是相同数目的男式皮鞋。

史密斯：真是太抱歉了，先生。刚才得到通知，我们公司某人填错了你们的订货单。我愿代表我公司向贵公司道歉。

格林：货物装错了，您看怎么办?

史密斯：我们将设法尽快把你方的订货运来。

格林：需要等多长时间?我希望我们的客户能在元旦前收到这批货。

史密斯：我方将尽力确保这批货在这月发出来。

格林：错发的货怎么办?

史密斯：如果你们能就地现价销掉，那是比较好的。

格林：恐怕这不是件轻而易举的工作。因为这种式样在中国不大受欢迎。不过如果你们可以削价，我们将乐于帮忙。

史密斯：贵方帮助销售这批货物，我们深表谢意。