酒店英语口语

酒店英语口语是比较实用的英语知识，大家在生活和旅途中用到酒店英语口语知识，下面小编为大家带来了酒店英语口语及相关内容，供大家参考。

酒店英语口语

1、Good morning ，sir(madam)

早上好，先生(小姐)

2、Good afternoon ，ladies and gentlemen

下午好，女士们，先生们。

3、Good evening ，miss Price

晚上好，普莱丝小姐。

4、How are you today ，Mr Brown ?

你今天好吗?布朗先生。

5、I‘m quite well ，thank you.

我很好，谢谢你。

6、Hs good to see you again ，sir(madam)

再次见到你真高兴，先生(小姐)

7、Nice to meet you ，sir.

见到你真高兴，先生。

Titles(称呼)

8、Are you Mrs.Best?

你是贝丝特夫人吗?

9、You must be professor Ford.

你一定是福特教授。

10、May I know your name，sir(madam)?

我可以知道你的名字吗?先生(小姐)。

11、Here‘s a letter for you ，Dr white.

怀特医生，这儿有你的一封信。

12、you‘re wanted on the phone，Captain Smith.

史密斯船长，有你的电话。

13、Welcome to our hotel， miss Henry.

欢迎来到我们酒店，享利小姐。

14、May I be of service to you，Mr Baker ?

我能为你服务吗?贝克先生?

15、Can I help you， Ms Blake?

我能帮你吗?布雷克小姐?

16、Would you take the seat ，young lady ?

请坐，小姐，

Offering Help 主动提出帮助

17、May I help you ?

18、Can I help you?

我能帮你吗?

19、What can I do for you ?

我能为你作什么?

20、 May I take your ba for you?

我可以为你拿你的手提包吗?

21、 May I help you with your suitcase?

我能帮你拿你的箱子吗?

22、 Would you like me to call a taxi for you ?

你需要我为你叫一辆出租车吗?

常用酒店英语口语

预定房间

1.Do I need to pay a deposit.我需要付押金吗?

2.I'd like to book a suite.我想要预定一个套间。

3.I'd prefer a quiet room.我想要一个安静点的房间。

4.I'd like a room with a view.我想要一个风景较好的房间。

5.I'd like to book a single room.我想要预定一个单人间。

6.I'd like to book a double room.我想要预定一个双人间。

7.I'd like to book a deluxe suite.我想要预定一个豪华套间。

8.What kind of room would you like?您需要什么样的房间?

9.When will you stay in our hotel?您什么时候过来我们酒店?

10.How long will you stay in our hotel?你要在我们酒店待多久?

11.In whose name is the reservation made?是以谁的名义订的房间?

12.Would you like breakfast in our hotel?您要不要在饭店吃早餐?

13.I'd like a room facing the sea/the mountains.我喜欢朝向大海/群山的房间。

14.I would like to book a standard room for three days.我想预订三天的标准间。

15.We will be staying from tuesday for three nights.我们从星期二开始住三晚。

16.The closest tourist destination is the beach.离这里最近的旅游景点是海滩。

17.I'd like to make a reservation for a suite1 with both shower and bath.我想预订一个既带淋浴又带浴缸的套房。

18.Is it just for tonight?只住今晚吗?

19.How long will you be staying?您打算住多久?

20.How long will you stay with us?您打算住多久?

21.How much will that room be?那个房间的价格是?

22.What attractions are nearby?附近有什么旅游景点?

23.Do you have any vacancies now?请问目前有空房间吗?

酒店英语口语

酒店用餐

我明天想在房间里用早餐。

A: I'd like to have breakfast in our room tomorrow morning. Could you bring it here?

我明天想在房间里用早餐。您能否把早餐送到房间里来。

B： Yes, of course. We provide very good room service.

当然可以。我们提供非常好的客房送餐服务。

同类问句：

Good morning. Room service, may I help you?

早上好!客房服务部。有什么能为您效劳的吗?

I'd like to have a meal in my room.

我想在房间用早餐。

Would you like breakfast in your room?

您要在房间里用早餐吗?

订餐方式

您只需在您想用的早餐顶上打上记号，注明用餐时间， 然后在今晚就寝前把牌挂到门外就可以了。

A：Very good. When should we order our breakfast?

好极了。我什么时候可以预定早餐?

B：This is your doorknob menu. Just check the items you would like for breakfast, mark down the time, and hang it outside your door before you go to bed tonight.

这是挂门餐牌。您只需在您想用的早餐项上打上记号，注明用餐时间，然后在今晩就寝前挂到门外就可以了。

同类问句：

You can choose from the menu hanging on the doorknob.

您可以按照挂门菜牌点菜。

Is there any other way to have room service?

还可以用什么方式得到客房送餐服务?

Yes, sir. You may dail 1 to call the room service section directly to order your meal.

您可以拨1直接打电话到客房送餐服务部订餐。

酒店接待日常英语口语

Part 1 Greetings问候

1.Welcome to XXXX Hotel. I’m..., what should I call you, please?

欢迎光临XXX酒店。我是...，请问我该怎么称呼你呢?

2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?

先生/女士，你好!请问我能为您做点什么?

3. Myname is ..., is there anything else I can do for you, just let me know.

我叫...，如果需要我为您做些什么，请告诉我。

4.If youhave any problems, please feel free to contact us .

如果你有任何需要，请随时联系我们。

5.Haveyou make a reservation ?Have you booked the room?Are you the vip?

请问有预订吗?请问你是会员吗?

6.Whatkind of room would you like ?

请问您需要什么类型的房间。

7.Sorry,I don’t quite understand .

对不起，我不是很明白。

8.I’mafraid we’ve fully booked for that time .

抱歉，我们那个时段已给订满了。

9.It’sthe hot /peak/busy season ,you know ?

这是酒店业的旺季。

10.Excuseme ,How do spell it ,please ?

打扰一下，您能拼写一下您的名字吗?

11.We canonly keep your table /room till …

我们能保留您的房间直到...

12.Let meshow you to your room ,this way please .

让我带您到房间，这边请。

Part 2 Helping to Check-in帮助入住

1.Please have a seat for a while, I’ll helpyou with the check-in procedure.

请在那边稍坐一会儿，我将会为您办理入住手续。

2. Would you please give me your passportor ID card and credit card ?, I’ll help you to fill in the form.

请把您的护照和信用卡交给我，我帮您办理入住手续。

3. How many nights will you stay this time?

这次入住您会住多少天?

4. Which room would you like, we have thesekinds of rooms...?

您是要哪种房间?

5. Excuse me, Sir/Madame. How would youlike to pay the deposit, cash or credit card(together or separately)?

先生/女士，不好意思，打搅一下。请问您是要付现金还是刷卡(分开付押金还是一起付)呢?

6.Here is your room key and the breakfastcoupon. Would you please sign here?

这是您的房卡和早餐券。请您在这里签个名好吗?

7. Here are your passport and the creditcard . You can go up to the room now I hope you enjoy your stay with us..

这是给回您的护照和信用卡。现在您可以上房间了。希望您在这里居住愉快。

Part3 ProvidingService During Staying居住期间服务

1.RegularService常规服务

(1) Please wait a second. I’ll transfer itfor you. .

请稍等一下，马上为你转接过去。

(2) Because you are checking out two daysearly, You need to give us two cash vouchers back.

您比原定退房的时间提前了两天，所以我们需要收回二张现金券。

(3) There is a great garden and pond behind the hotel,which is suitable for exercise and having a walk

酒店后面有很漂亮的花园和水塘，那里是非常适合跑步和散步的地方。

(4) This money is damaged .I’m afraid wecan’t change it, this is according to the hotel rules.您的钱(纸币)上有裂口(污迹)，按酒店的规定，我们不能为您兑换。

(5) I’m sorry that you could not get cashby credit card here . I can book a car take you to the bank to get some cash.

不好意思，酒店规定不可以用信用卡来套取现金，如果您需要，我可以安排车送您去银行(ATM 机)上提取现金。

(6) What denominations would you like?

你想要什么面值的人民币呢?

(7)I’m sorry, but we do not accept thedollars with CB.

对不起，我们这里不收CB版的美金。

(8)Can I fax this paper?

我可以传真这份文件吗?

-Certainly, sir. Where do you want to faxit to?

当然可以，先生。请问是传真到哪里的?

-How would you like to pay for it, sir?

你打算怎样付款呢，先生?

-Could you charge it to my room bill?

可记在我的客房账单内吗?

-Sure. Here is your fax record, Sir. Wouldyou please sign here?

当然。这是你的传真记录，先生，麻烦你在这里签名好吗?

(9)Could you please send a car to theairport to pick me up?

你能安排一辆车到机场接我吗?

(10)Could you please give us your flightNo.?

你能告诉我您的航班号吗?

2.Reminder 提醒

(1) It’s better for you to wear moreclothes, because it’s pretty cold outside.

外面天气很冷，你比较好穿多些衣服。

(2) Today is a rainy day and the floor isslippery so please be careful.

今天外面在下雨，地面很滑走路时请多加小心。

3.Internet Service 网络服务

(1) Thereis free broadband Internet access in every room , connector plug is on thedesk.

写字台上有宽带插头，您可以随便使用。

(2) There is a little trouble in thecomputer service center, so the Internet is disconnected temporarily. Pleasewait a while, It’ll be recovered soon.

对不起，酒店的电脑服务中心出现了一点小故障，房间暂时不上了网，请稍候一下就会恢复正常。

(3) Ok, I’ll arrange a computer engineer tohelp you.

好的，我马上安排电脑员上去帮您。