产品投诉的英语对话

产品是指能够供给市场，被人们使用和消费，并能满足人们某种需求的任何东西，下面小编为大家整理的产品投诉的英语对话，希望对大家有用!

产品投诉的英语对话

A: Can I help you?

您有事吗?

B: Yes, we bought twenty electric heaters in your store three days ago. But now two of them don't work.

是的。我们三天前在贵店购买了20台电暖器，但现在有两台坏了。

A: Oh, I'm so sorry to hear that. Could you tell me the brand?

哦，非常抱歉听到这种情况。您能告诉我是什么品牌的吗?

B: Yes, it's Caihong-150 electric heaters.

可以，是彩虹牌150型电暖器。

A: What's the matter?

什么毛病?

B: The problem is that it doesn't heat after we turn on the electricity.

毛病出在我们通电后，电暖气热不起来。

A: Please bring the receipt and the warranty card with you. We'll repair or replace them for you.

请您把发票和保修卡拿来，我们将很乐意为您修理或更换两台。

B: Thanks a lot.

非常感谢。

A: You are welcome.

不客气。