商务英语协商索赔对话

索赔(claim) 就是受到损失的一方当事人向违约的一方当事人提出损害赔偿的要求，下面小编为大家整理的商务英语协商索赔对话，希望对大家有用!

商务英语协商索赔对话

Claim

A：Our investigation results tell us that the factory party is responsible for the cargo damage.1 We are so sorry for the inconvenience we brought to you in this matter.

B：Well， that’s all right.

A：The factory party agreed to compensate for your damage.

B：Thanks. I would like to know the details about the plan of compensation.

A：We are not going to carry these damaged goods back. Would you accept to buy these goods at half price We’d like to use the payment as our compensation fee.

B：No problem.

A：We are completely responsible for this accident. We warrant we won’t make this kind of mistake again.

索赔

A：关于货物破损一事，我方调查的结果表明是厂方的责任。给贵公司添了很多麻烦，我们深表抱歉。

B：啊，不必客气。

A：厂方同意赔偿损失的要求。

B：谢谢，我想知道具体的处理方案。

A：破损货物就不打算运回去了，能以半价处理给你们吗?我想这部分款就当赔偿金了?

B：没有问题。

A：这次事故完全是由我方失误造成的，我方保证今后不再发生这类事故。